IT Helpdesk

Whether your problem is with hardware like your computer, phone, printer or smartboard, a network connection issue, uncooperative software like eSchool, Edline, Odyssey, Finance+ or something as simple as a lost password, our IT Helpdesk is here to help you. We are available to assist you from 7 a.m. to 5 p.m. Monday through Friday at 501.234.2150. You can also request assistance 24 hours a day by visiting our web portal at https://helpdeskfs1.pcssd.org.

When logging in, use the exact same credentials that you use to login to webmail.

  • Username: Email username without @pcssd.org (EXAMPLE: jdoe)
  • Password: The same password you use when accessing webmail

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