Technology

The role of the Office of Information Technology (IT) is twofold -- provide support and customer service to enhance teaching and learning through progressive partnerships. IT is revamping the technical infrastructure to support students and staff, instruction, operations and business processes. The department ensures greater transparency and accountability and makes certain IT solutions align with the District's mission and vision. The team promotes academic excellence, teacher and staff accomplishments, student achievement, community involvement and best business practices to prepare PCSSD students to become confident, responsible and productive citizens.

A couple of the IT Department's recent accomplishments include a computer refresh of out of warranty computers for school staff, classrooms and labs; network fiber upgrades and utilization of eRate (federal funding) for telephone plans (local, long distance and cellular) and email. Currently, the department is engaged in developing a 2012-2015 technology plan, establishing 21st century infrastructure and consolidating teacher and support staff email to upgrade to a hosted Microsoft Outlook solution. Future IT initiatives include the development of a technology disaster recovery plan, the establishment of a computer donation process to non-profit organizations and the revision of Internet safety policies for students and staff. 2012 - 2015 Technology Plan

Contact us:

Department Fax: 501.490.5821

IT Help Desk:
First point of contact to report technical issues or request support.
501.234.2150 helpdesk@pcssd.org

Will Reid, Chief Technology Officer, Chief Information Officer
501.234.2155 wreid@pcssd.org

Angie McEntire, Assistant to Chief Information Officer
501.234.2157 amcentire@pcssd.org

Jimmy Hogg, Director of Technology
Responsible for end-to-end technology services, manages network/internet performance, and monitors day-to-day workload for technical staff.
jhogg@pcssd.org

Scott Young, IT Project Manager
Responsible for all IT projects.
syoung@pcssd.org

Kathy Brush, Senior Telecom Programmer
Responsible for telecommunications (phones)
kbrush@pcssd.org

Sharon Berry, Assistant Director of Application Services
Responsible for applications such as eSchoolPLUS, Teacher Access Center (TAC), Triand, AlertNow, Cognos reporting. Leads a team of programmers / analysts.
sberry@pcssd.org